Successful Hotel Renovations – Lessons Learned

Hotel renovations are unique in that hotel properties are generally always occupied while the renovation work is being done. This is a fact of life, since shutting down an operating hotel for renovation is seldom an option due to the need to avoid laying off, re-hiring and training sometimes hundreds of employees, not to mention the lost revenue during a shut-down.

A highly specialized business

Renovating hotels is a highly specialized business that is almost always performed by specialty contractors who travel around the country and engage with hotel chains in often far-flung locations. Usually, hotel renovations involve guestroom, lobby, food and beverage and meeting room furniture replacement, which also can necessitate on-site auctioneering services. Phased demolition usually follows and can be as simple as re-painting, wallpapering and carpet replacement, all the way to wholesale replacement of windows, plumbing fixtures, lighting, mechanical equipment, bathroom countertops and tile, door replacement and security hardware conversions. Renovations can also incorporate ADA and fire/life safety and elevator upgrades and common area, food and beverage and amenity space improvements. The more of these elements that are included in the renovation, the more complex the planning and execution of the work becomes.

Communication with hotel management

Even the purely cosmetic renovations entail a high degree of communication and coordination with the hotel operations management team. Hot buttons for hotel operations start with detailed demolition and construction schedules, approved in advance, for each phase of the work. Of critical importance is the timing and staging of the furniture removal and demolition in such a way as to avoid disrupting hotel operations, especially guests, food and beverage services and back of the house service entrances and loading docks. It is not uncommon for hotel renovations to be scheduled on a floor-by-floor basis with guest security, construction access points, elevator usage, noise and dust control and hours of operation all subject to careful execution of a detailed plan and schedule, approved in advance by the hotel operator. Specialty hotel renovation contractors understand and incorporate these and other specific hot button issues on behalf of their clients if they are to achieve a successful and profitable renovation project resulting in a highly satisfied client and the prospects for future renovation contracts.

Timing is everything

Because new and renovated hotel construction almost always involves furniture removal and replacement, the timing and logistics of moving enormous volumes of materials, and associated dunnage, becomes a major component of a successful hotel renovation project. During this process, protection of large numbers of doors, both existing and new, from damage during demolition, construction and furniture-moving operations is a high priority. 

For many years, we at Construction Protection Systems have partnered with the most reputable specialty hotel renovation contractors in the U.S. and Canada in providing effective, re-usable door protection products. To learn more, contact us today on our website or by phone at 303-740-6700.

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